I couldn’t have asked for a better location. The staff were very hospitable & professional. Truly 5 stars for both the location & all the staff I came across with.
Farés
2023년 11월
The breakfast was truly exceptional, offering a wide variety of delicious options to start the day. The staff were incredibly friendly, always ready to assist with a smile, making the entire experience even more enjoyable. Both the room and bathroom were spotless, reflecting a high standard of cleanliness throughout. The furnishings were of a very high quality, adding a touch of luxury to the stay, and the overall atmosphere was warm and welcoming, creating a comfortable and inviting environment.
Emilia
2024년 10월
Very family friendly and children are well catered for. Facilities are spotlessly clean and the staff were all very friendly and extremely attentive. Lots of choice for breakfast. Absolutely beautiful location with stunning views from the room. Real luxury feel.
Annika
2024년 10월
Buongiorno Lugano First of all the staff are welcoming, gentle , helpful very professional the manager of the hotel should be proud of his team staff . Excellent location, the hotel is an a wonderful palace . The view of the marvelous lake and mountains from my room is wonderful . The room very nicely decorated , the bed so comfortable. Excellent restaurants , the breakfast as well there was a big variety with nice staff as well . my stay in hotel Royal splendid was fabulous . I highly recommend it . Grazie mille 💐
Dr
2024년 5월
Brilliant spa which felt very luxurious. Lovely decor and big clean room and bathroom. Helpful staff who were there to help us with anything we needed. Perfect location close to the centre and right on the lake.
Eve
2024년 11월
Good location, spacious room, very dog friendly, the staff was very nice also!
Fabienne
2023년 11월
Breakfast excellent. Varied. Tasty
Avron
2022년 7월
I went to Lugano to visit some friends who live there. The room was nice and comfortable and had a classically European romantic ambiance. It was on Floor 1 and it did not have a terrace or balcony. The windows looked into the back of the building and the spa corridor. That said, it was very close to the spa complex in Floor 1 and that was a nice advantage. The breakfast was generous and abundant, and the service was very cordial and courteous throughout my stay. On Friday night a friend joined me for dinner and drinks, and the waiter was very accommodating in cleaning a porch area at the front of the hotel to have a drink. The hotel also helped me male reservations for dinner on Saturday night, and gave me a wake-up call on Monday morning. The location is exceptional.
Luis
2024년 6월
I loved the classical interior. The receptionist was extra nice and helpful. The room and balcony were spacious. The bed was extremely comfortable. The classical interior of the room made my stay more special. The pool is a bit different but I like it. The outdoor restaurant was absolutely delicious! I ordered spaghetti bolognese (it was not on the menu btw) the waiter was kind enough to ask the chef if he could make it for me.
Majid
2024년 7월
Hotel Splendide is a wonderful hotel with an amazing location. Our room, overlooking the lake with a spacious balcony, was fantastic. The breakfast was excellent, and the staff were always welcoming and attentive. My only recommendation would be to consider updating the furniture, perhaps replacing the carpets for a fresher, more modern feel. Otherwise, everything was excellent, and we truly enjoyed our stay!
Mohammad
2024년 11월